truefans.app (Website) is brought to you by Fuel Group Global Limited (TrueFans), a company incorporated and registered in England and Wales under company number 11523832 whose registered office address is at Fuel Group Global Ltd, 100 Wide Bargate BOSTON UK PE216SEGB.
For the purposes of the Data Protection Act 1998, Fuel Group Global Limited (‘we’ or ‘us’) is the ‘data controller’ (ie the company who is responsible for, and controls the processing of, your personal data).
We will obtain personal information about you (such as your name, email address, phone number) whenever you complete forms on the Website.
We will also obtain personal information you provide when you send us feedback, UPLOAD CONTENT, contact us for any reason and by any medium, share information via the website’s functions, report a problem with the website.
We may ask you to provide sensitive personal data from time to time. If we request such data, we will give you additional information as to why we are requesting the sensitive personal data and how we will use it. We may retain a record of any contact you make with us.
Device information: We may also collect information about your device each time you use the Website. For example, we may collect information on the type of mobile device that you are using and its unique device identifier (for example, the IMEI number, the device’s mobile phone number, or the MAC address of the device’s wireless network interface), the type of mobile browser that you are using, the mobile operating system that you are using, mobile network information and the time zone setting.
Information on your device: We may also collect information which is stored on your device each time you use the Website. For example, we may collect contact information, login information, photos, videos and other digital content with your prior consent.
Location data: We may also collect information to determine your location using GPS technology or such other location tracking software we may use from time to time. Some of the features of the Website will require access to such location data to work. If you would like to use any such feature, you will be asked to consent to provide such location information. You can withdraw your consent to providing this information at any time by contacting us via firstname.lastname@example.org.
Information from third parties: Occasionally we may receive information about you from other sources (such as credit reference agencies), which we will add to the information we already hold about you in order to help us supply our services to you.
We use your personal data for the following purposes:
If you have given permission, we may share your personal data with organisations who are our business partners and we or they may contact you (unless you have asked us or them not to do so) by mail, telephone, sms, text/picture/video message, email, about products, services, promotions, special offers, charitable causes that may be of interest to you. If you prefer not to receive any further direct marketing communications from us or our business partners, you can opt out at any time. See further 'Your rights', below.
We may disclose your personal data to:
We will use technical and organisational measures to safeguard your personal data, for example:
While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet.
We may monitor and record communications with you (such as telephone conversations and emails) for the purpose of quality assurance, training, fraud prevention and compliance.
If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:
You have the right, subject to the payment of a small fee (currently £10), to request access to personal data that we may process about you. If you wish to exercise this right, you should:
You have the right to require us to correct any inaccuracies in your data free of charge. If you wish to exercise this right, you should:
You also have the right to ask us to stop processing your personal data for direct marketing purposes. If you wish to exercise this right, you should:
We work with third-party suppliers who may also set cookies on our Website, for example Google. These third-party suppliers are responsible for the cookies they set on our site. If you want further information please go to the website for the relevant third party. You will find additional information in the table below.
The table below is designed to provide more information about the cookies we use and why:
|Name of cookie||Owner||Purpose of the cookie|
If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of the Website. For further information about cookies and how to disable them please go to: www.aboutcookies.org or www.allaboutcookies.org.
We welcome your feedback and questions. If you wish to contact us, please send an email to email@example.com or you can write to us at Fuel Group Global Ltd, 100 Wide Bargate BOSTON UK PE216SEGB.
We may change this Policy from time to time. You should check this policy frequently to ensure you are aware of the most recent version that will apply each time you use the Website.
Last updated 16 January 2019.